To return to the public account’s steam click public account icon: All messages of this public account’s private chat are hidden from other Viber users. When users click on the chat icon inside your Viber public account, a new private chat is opened. When public account is connected to the CRM system, you will find a special chat icon on the public account page. If you are not a public account administrator or participant, you will see only public account stream. Important: don’t confuse the public account stream interface (below) with public account private chats interface. When you open Viber public account as account administrator or participant, you will see public account stream messages and new message form (“type a message”). Here is where to find public accounts on your device:
Since Viber is available for several devices with different interfaces, below you will find samples of interfaces for Viber public accounts. Administrators - users with full access to public chat.Participants – users who can submit messages to public chat.Followers – users, who get notifications about public chat updates and can read public chat.
There are 3 types of public account users in Viber:
As you know Viber offers its users to create public accounts – chats that any user can join, read and follow.
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